Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to AMVEPLUS. The terms “we,” “us,” and “our” refer to AMVEPLUS. AMVEPLUS operates this store and website, including all related information, content, features, tools, products, and services that we make available to our customers (the “Services”).

Our store uses Shopify’s e-commerce platform, which enables us to provide our Services and sell our products online.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you access or use our Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover matters such as warranties, limitations of liability, and other conditions related to your use of our Services.

By visiting, interacting with, or using our Services, including making a purchase, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have given your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights and authorization to provide such information.

You are responsible for maintaining the security and confidentiality of your account credentials and for any activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person without our authorization.


SECTION 2 - OUR PRODUCTS

We have made reasonable efforts to display and describe our products and services as accurately as possible in our online store. However, colors, dimensions, appearance, or other visual details may vary slightly depending on the screen, device, settings, or viewing conditions used.

Product images are for illustrative purposes, and we make reasonable efforts to ensure they represent our products as accurately as possible.

We do not guarantee that the appearance of a product on your device's screen will be completely identical to the physical product you receive.

All product descriptions, features, prices, and availability may be changed at any time without prior notice, subject to applicable law.

We reserve the right to discontinue any product and to limit quantities available to any person, geographic region, or jurisdiction when reasonably necessary and permitted by law.

Products should only be used for their intended purpose and in accordance with any instructions, warnings, and recommendations provided with the product, where applicable.


SECTION 3 - ORDERS

When you place an order through AMVEPLUS, you are making an offer to purchase the products included in that order.

AMVEPLUS reserves the right to accept, reject, or cancel an order when there is a legitimate reason to do so, including, but not limited to, product unavailability, pricing or description errors, payment-related issues, reasonable suspicion of fraud, or a violation of these Terms.

Your order will not be considered accepted until we have processed the applicable payment and confirmed the order.

You should carefully review your order information, including products, quantities, shipping address, and contact information, before completing your purchase.

Once an order has been processed or shipped, we may not be able to modify or cancel it.

If we need to reject, modify, or cancel an order, we will attempt to notify you using the email address, phone number, or other contact information provided during checkout.

Returns and refunds will be handled in accordance with our Return & Refund Policy.

You represent that any purchase made through our store is for a legitimate purpose. You may not use our Services to engage in fraudulent, illegal, or unauthorized activities.


SECTION 4 - PRICING AND BILLING

Prices, discounts, offers, and promotions may change without prior notice, subject to applicable law.

The price charged for a product will be the price displayed and applicable at the time you complete your order, unless there is an obvious pricing error or another circumstance permitted under applicable law.

Taxes, shipping charges, handling fees, customs duties, import taxes, or other applicable charges may be displayed separately during checkout where applicable.

Prices or promotions offered through our online store may differ from prices or promotions available through other channels or third parties.

Special promotions may be subject to additional terms. In the event of a conflict between the specific terms of a promotion and these Terms of Service, the specific promotional terms will govern with respect to that promotion.

You agree to provide current, complete, and accurate purchase, billing, payment, and account information for all purchases made through our store.

You represent that you are authorized to use the payment method provided and agree to pay all charges legitimately incurred as a result of your purchase, including applicable taxes and fees.


SECTION 5 - SHIPPING AND DELIVERY

Processing and delivery times provided through our store are estimates unless we expressly state otherwise.

Orders may experience delays due to circumstances beyond our reasonable control, including carrier delays, weather conditions, periods of high demand, customs inspections or procedures, logistical disruptions, or other unforeseen events.

AMVEPLUS may use suppliers, fulfillment centers, manufacturers, distributors, carriers, or other third-party service providers to process, prepare, and ship orders. As a result, some products may be shipped directly by a third party and from a location different from AMVEPLUS's business address.

Where applicable, we will provide tracking information after your order has been shipped.

It is the customer's responsibility to provide an accurate and complete delivery address. If you discover an error in your address, you should contact us as soon as possible. We cannot guarantee that an address can be changed after an order has begun processing.

If an order experiences a significant delay, is lost in transit, arrives damaged, or there is another delivery issue, please contact us at support@amveplus.com so that we can review the situation.

Nothing in this section is intended to limit any rights available to consumers under applicable law.


SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including, but not limited to, trademarks, trade names, text, images, graphics, photographs, videos, audio, designs, visual elements, content, and the selection and arrangement of such materials, may be owned by AMVEPLUS, our affiliates, licensors, suppliers, or other applicable rights holders and are protected by applicable intellectual property laws.

These Terms permit you to use the Services solely for personal and non-commercial purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, commercially exploit, or transmit materials from our Services except as permitted by law or with appropriate authorization from us.

Nothing in these Terms should be interpreted as granting you any license or right to AMVEPLUS, Shopify, or third-party trademarks, copyrights, or other intellectual property except where expressly stated.

Names, logos, product names, designs, and slogans used in our Services belong to their respective owners and may not be used without appropriate authorization where such authorization is required.


SECTION 7 - OPTIONAL TOOLS

We may provide access to tools or services offered by third parties as part of our Services and over which we do not have direct control.

You acknowledge and agree that such tools may be provided “as is” and “as available” and may also be subject to the terms and policies of the applicable provider.

Your use of optional tools offered through our website is subject to any applicable conditions imposed by the third-party provider.

We may introduce new features, tools, or resources to the Services in the future. Such features will also be considered part of the Services and will be subject to these Terms, as applicable.


SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials, applications, features, or links to websites provided or operated by third parties.

We do not necessarily control such websites or services and are not responsible for examining or evaluating all of their content, accuracy, availability, policies, or practices.

If you choose to leave our Services and access a third-party website or service, you should review the applicable policies and terms of that third party.

Questions, claims, or issues relating exclusively to products or services provided directly by a third party should be directed to the applicable provider.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

AMVEPLUS uses technology and services provided by Shopify to operate our store and provide our Services.

However, any sale or purchase made through our store is made directly between you and AMVEPLUS.

Shopify provides e-commerce technology and infrastructure, but AMVEPLUS is responsible for the products it sells, the information provided about those products, and transactions conducted directly with our customers, except where applicable law or Shopify's applicable terms provide otherwise.

By using our Services, you acknowledge that Shopify is not the seller of AMVEPLUS products.

Nothing in this section is intended to limit any rights or remedies that cannot legally be limited.


SECTION 10 - PRIVACY POLICY

Personal information that we collect through the Services is subject to our Privacy Policy.

Because our store uses Shopify, Shopify may also collect and process certain information related to your access to and use of the Services in order to provide and improve its services and the infrastructure used by our store.

Information provided through the Services may also be processed by service providers and third parties that help us operate our store, process payments, fulfill orders, make deliveries, provide customer support, prevent fraud, perform analytics, or provide other business services.

Please review our Privacy Policy for additional information about how we collect, use, disclose, and protect personal information and about any rights that may be available to you under applicable laws.


SECTION 11 - COMMENTS, REVIEWS, AND OTHER CONTENT

If you submit, post, upload, or transmit ideas, suggestions, comments, reviews, photographs, videos, proposals, or other content related to our Services (collectively, “User Content”), you represent that you have the necessary rights to provide such content.

By providing such content, you grant us, to the extent permitted by law, a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, adapt, publish, distribute, and display such content for purposes of operating, promoting, and improving our Services.

You also represent that:

(i) you own or have the necessary rights to the content you provide;

(ii) you have disclosed any compensation, free product, discount, or other incentive received in exchange for a review or comment where such disclosure is required; and

(iii) your content does not violate these Terms or the rights of any third party.

We may moderate, edit, or remove content that we reasonably consider illegal, fraudulent, abusive, obscene, misleading, defamatory, infringing upon third-party rights, or otherwise in violation of these Terms, subject to applicable law.

You may not use a false identity or email address to mislead us or others regarding the origin of a comment or review.


SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information available through our Services may contain typographical errors, inaccuracies, or omissions relating to, among other things, descriptions, features, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information when necessary.

When an error affects an order that has already been placed, we may take reasonably necessary action in accordance with applicable law, including contacting you to inform you of the issue and, where appropriate, canceling and refunding the order.


SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

(a) for any illegal, fraudulent, or malicious purpose;

(b) to violate applicable laws, regulations, or ordinances;

(c) to infringe our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, threaten, defame, intimidate, or harm any person;

(e) to transmit false, fraudulent, or deliberately misleading information;

(f) to transmit materials that violate these Terms;

(g) to send spam, unauthorized commercial communications, or similar solicitations;

(h) to impersonate another person or entity;

(i) to unlawfully collect personal information about others;

(j) to introduce viruses, malware, or other harmful code;

(k) to interfere with the security, availability, or operation of the Services; or

(l) to use the Services in any other manner that could harm AMVEPLUS, Shopify, our providers, our customers, or other users.

You may also not reproduce, duplicate, copy, extract, sell, resell, or exploit substantial portions of the Services in an unauthorized manner.

We reserve the right to limit, suspend, or terminate access to the Services when we reasonably determine that these Terms have been violated.


SECTION 14 - AGENTS AND AUTOMATED SYSTEMS

This section applies when a person or entity uses software, automated systems, artificial intelligence agents, or other technologies that perform autonomous or semi-autonomous actions to access, use, or interact with our Services.

We may technically limit or control the manner in which such systems access or interact with our Services.

Agents and automated systems must not attempt to circumvent CAPTCHAs, security controls, technical restrictions, robot exclusion headers, or other measures used to protect or manage our Services.

They must also not deliberately conceal their automated nature when our systems require identification or use techniques designed to fraudulently impersonate a human user.

We reserve the right to restrict or block automated access when we believe such access threatens the security, stability, intellectual property, or proper operation of our Services.


SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services when there is a violation of these Terms, fraud, illegal activity, a security risk, or another legitimate reason permitted under applicable law.

You will remain responsible for amounts legitimately owed through the applicable date.

Provisions that by their nature should survive termination will remain in effect, including, where applicable, Intellectual Property, Comments, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that reasonably should survive termination.


SECTION 16 - DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general purposes related to our products and Services.

Although we make reasonable efforts to maintain accurate and current information, we do not guarantee that all content will be free from errors at all times.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT WHERE AMVEPLUS EXPRESSLY STATES OTHERWISE, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DO NOT EXCLUDE OR LIMIT ANY WARRANTY, RIGHT, OR CONSUMER PROTECTION THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED.

Nothing in these Terms is intended to eliminate any mandatory statutory warranties that may apply to you under applicable law.


SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMVEPLUS, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES WHERE SUCH LIMITATION IS LEGALLY PERMITTED.

THIS MAY INCLUDE, WHERE APPLICABLE, LOSS OF PROFITS, REVENUE, SAVINGS, DATA, OR OTHER SIMILAR LOSSES.

THE LIMITATIONS SET FORTH IN THIS SECTION APPLY ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY WHERE SUCH LIABILITY CANNOT LEGALLY BE EXCLUDED OR LIMITED, NOR DOES IT LIMIT ANY MANDATORY CONSUMER RIGHTS OR REMEDIES.


SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless AMVEPLUS and our affiliates, employees, agents, contractors, licensors, and service providers from third-party claims resulting from:

(1) your violation of these Terms of Service;

(2) your violation of applicable law or the rights of a third party; or

(3) your illegal or unauthorized use of the Services.

Where applicable, we will notify you of any claim subject to indemnification and may participate in its defense and resolution in accordance with applicable law.


SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the maximum extent permitted by applicable law.

Any unenforceable portion will be deemed severed from these Terms, and such determination will not affect the validity and enforceability of the remaining provisions.


SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to immediately exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service, together with any AMVEPLUS policies and rules incorporated into or referenced by them, constitute the applicable agreement between you and us regarding your use of our Services, subject to any mandatory rights provided under applicable law.

If any provision of these Terms conflicts with rights that cannot legally be waived or limited, applicable law will control.


SECTION 21 - ASSIGNMENT

You may not transfer, assign, or delegate these Terms or your rights or obligations under them without our prior written consent, except where applicable law provides otherwise.

We may transfer, assign, or delegate our rights and obligations under these Terms as part of a business reorganization, transfer of the business, or other legitimate transaction, subject to applicable law.


SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreement through which AMVEPLUS provides you with Services will be governed by and construed in accordance with the applicable laws of the State of Georgia and applicable federal laws of the United States, without prejudice to any mandatory consumer protection rights that may apply to you based on your place of residence.

To the extent permitted by law, any legal proceeding relating to these Terms may be brought before state or federal courts of competent jurisdiction in Georgia, United States.

Nothing in this section is intended to deprive a consumer of any mandatory rights or protections available under applicable law.


SECTION 23 - HEADINGS

The headings used in these Terms are included solely for convenience, readability, and organization and will not limit or otherwise affect the interpretation of these provisions.


SECTION 24 - CHANGES TO THE TERMS OF SERVICE

You may review the most current version of these Terms of Service on this page at any time.

We reserve the right to update, modify, or replace portions of these Terms by posting an updated version on our website.

Where applicable law requires specific notice of material changes, we will provide such notice in the manner required.

Changes will become effective on the date specified in the updated version or in any applicable notice.

Your continued use of the Services after the changes become effective constitutes acceptance of the updated Terms where such acceptance is valid under applicable law.


SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Business Name: AMVEPLUS
Email: support@amveplus.com
Location: Georgia, United States
Phone: +1 (706) 669-7869

For questions regarding orders, products, returns, deliveries, or any other matter related to our Services, you may contact us at support@amveplus.com.